A concierge that answers every guest at any hour. A booking desk that speaks to every supplier at once. An accounting ledger that reconciles itself each evening. This is what we propose.
A guest is planning a significant family trip. She has three questions and she is ready to decide this evening, on the sofa with her husband.
By Monday morning she will have her answers. The only question is from whom.
Consider her a concierge of the highest calibre who never sleeps. She sits alongside your team, on WhatsApp, on Instagram, on Facebook, and on your website.
When a guest reaches out, Karen greets them with grace, asks the right questions, presents curated options, arranges the deposit, and delivers a confirmation letter — all in the quiet hours of the evening.
By morning, your team inherits a fully-qualified guest who feels already looked after.
Karen handles the correspondence. Your people handle the hospitality.
Marcia Williams, a guest in New York, wishes to take her family to Jamaica for Christmas. Here is what transpires.
She discovers LFP on Instagram and reaches out through WhatsApp.
Gracious, on-brand, in your LFP voice.
With photographs, honest pricing, and the privileges that belong only to LFP.
Deposit this evening, two further instalments over the coming months.
Confirmation letter, airport transfer, deadline reminders, QuickBooks entry — all completed before midnight.
Marcia's booking is paid, confirmed, filed, accounted. Your agent sees a new guest in the system, complete with her children's names and birthdays, flagged as likely to return.
You did not lift a finger. You earned four-hundred-and-forty-seven dollars in commission overnight.
WhatsApp, Instagram, Facebook, website — in your voice, in seconds, at any hour.
One view across Hotelbeds, Expedia TAAP, the cruise lines, and your private Jamaica inventory.
Beautifully written, properly branded, personally addressed — for individual guests or large groups.
30 / 30 / 40, or whatever terms you prefer. Jamaican, US and British currency — Karen handles the conversion.
Every booking, payment and commission arrives in your ledger automatically. No double-entry, no month-end panic.
Group rooming lists, cancellation cut-offs, final-payment dates. Karen reminds you and the guest — thrice, in good time.
Sixty days before, she drafts a considered note for your approval — "shall we do Negril again this November?"
The day after the guest returns home, Karen enquires about the trip. The lovely reviews are published to your website.
Every Monday morning, a single-page briefing: who booked, who did not, why, and what this week requires of you.
Encrypted backups, bank-grade security, annual audits. Guest details and card data never touch a spreadsheet.
Uncluttered. Every supplier in a single frame. Karen has prepared the details; your agents bring the personal touch that makes the booking.
View the Booking Desk
You will have heard of ChatGPT — a chat programme that speaks rather like a person. Many travellers now use it to plan trips instead of Google.
Here is the subtlety. ChatGPT can describe a villa in Jamaica, but it cannot book one without a travel agency like LFP.
The agencies who prepare themselves this year become the ones ChatGPT recommends. The agencies who do not simply disappear from the answer.
She will not. She will make them extraordinary.
Karen shoulders the repetitive correspondence and the after-hours typing. Your agents reserve themselves for the moments that call for a human heart — the anxious mother of the bride, the honeymoon surprise, the group negotiation that needs real character.
Your agents will accomplish more in less time — and feel better about their days.
We begin quietly. If you are delighted, we continue. You may pause at any time.
We connect your WhatsApp, Instagram and Facebook to Karen, tidy your client list, and let her begin answering. If you are not moved in thirty days, we withdraw and you keep everything we built.
Over four months, we connect Karen to your suppliers, cruise lines, card processing, and QuickBooks. One WhatsApp message becomes a complete, paid, accounted, confirmed trip — without anyone typing.
Hosting, security, unlimited messages, and your Monday briefing. We keep everything running; your team attends to guests.
Additionally, a fair 8% of any new commission Karen introduces — so we prosper only if you do.
Should you not have one, we shall arrange it within a day.
Excel, Google Sheets, a notebook — whatever you have. We handle the rest.
Hotelbeds, Expedia TAAP, the cruise lines — those you already work with.
If you do, we connect it. If you do not, we shall recommend an elegant one.
Say yes to the thirty-day trial and Karen will be answering your WhatsApp within a fortnight. The first prepared lead typically arrives inside seventy-two hours.